*No discount or refunds once hair has been in your care and in your head. For sanitary reasons.
J'laHair asks you to please read the following information carefully before making any purchases. It contains important details and information regarding your rights, responsibilities and restrictions, which may apply to you.
Terms of Payment:
Terms of payment for J'laHair are 100% upfront. We do not offer any credit, down payment, or financing on any of our products. We process all Online order transactions through PayPal only. Credit cards are charged upon order placement.
Processing Orders:
J'laHair business hours are From Monday through Friday from 10:00am to 5:00 pm PFT. Orders received before 3:00 pm are processed and shipped the same day they are received. Orders, which are placed over the weekend, will be shipped out on Monday morning unless it is a holiday.
Product Availability:
If for any reason we are unable to fulfill your order, you will be contacted immediately in regards to receiving a replacement. If a replacement is not acceptable you have the right to terminate the sale and we will refund the amount charged to you.
Delayed Shipping:
It is prudent to order your purchase in advance to allow for unanticipated delays with shipping. J'laHair is not liable for late shipments due to holidays, natural disasters, or carrier delays. Government holidays do not count as a business day and should be considered when calculating shipping times.. If your package is delayed we will not offer a reimbursement of shipping charges
General Product Polices.
At J'laHair We are committed to customer satisfaction. Each and every bundle of hair is inspected and prepared under professional supervision. All of our hair goes through a meticulous process to ensure that you are receiving the best quality product possible.
Due to the nature of our products, all sales are final.
At J'laHair we make sure that all of your expectations are met.
Exchange and Return Policy:
Limitation of Liability:
J'laHair reserves the right to make changes and adjust prices, policies, and procedures. We also reserve the right to refuse service to anyone. Please check this page periodically for updates and changes. J'laHair does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. J'laHair will not be liable for consequential special, indirect or severe damages even if advised of the possibility of such damages in regards to any third party except which is provided herein. J'laHair is not liable or responsible for any amount of damage above the aggregate dollar amount paid by the customer for the purchase of product(s) under this agreement.